Portal.311.nyc.gov

GetFoodNYC Emergency Home Food Delivery · NYC311

GetFoodNYC provides fresh and frozen meals which may require some preparation in either an oven or microwave. Each delivery contains enough food for 3 days. A maximum of 2 people in each household may receive food. Dietary Requests. Kosher, Halal, Vegetarian, Pan-Asian and Latin meals are available in limited quantities.

Actived: Thursday Jan 1, 1970

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Bike Helmet - NYC311

Posted: (52 years ago) Bike Helmet. The City provides free bicycle helmets and fittings to New York City residents. You must be present to get a helmet. All participants who receive a helmet fitting must sign a waiver. For children under age 18, a parent or legal guardian must be present to sign the waiver. There are two ways to get a free helmet or fitting:

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Air Conditioners for People with Medical Conditions · NYC311

Posted: (52 years ago) Agency: Human Resources Administration. Phone Number: (718) 557-1399. Business Hours: Monday - Friday: 8 AM - 5 PM. Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish.

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Report Problems · NYC311

Posted: (52 years ago) Report a sewage leak or odor in a residential or commercial building. Report water or sewage coming out a toilet, sink drain, or bathtub drain as a result of heavy rainfall or flooding. Report sexual assault. Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.

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Noise from Neighbor · NYC311

Posted: (52 years ago) Call 911 to report fighting, screaming, gunshots, explosions, noise from a large party or crowd that is causing danger, or suspicious breaking of glass or wood. Need something else? You can make a complaint about noise from your neighbor including loud music or television, talking, and moving or dragging of furniture.

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Home · NYC311

Posted: (52 years ago) Most browsers include functionality to let you increase or decrease the text on a web page. For example, to increase text size using: Chrome. In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > +. Firefox. In the View menu, select Zoom. View …

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Towed Vehicle - NYC311

Posted: (52 years ago) Find a Towed Vehicle. Use NYCServ to find a towed vehicle. Call 311 for assistance. It may take up to 2 hours for your vehicle to be entered into the system. If it is not found and it's been less than 2 hours, check again later. If it's been more than 2 hours, contact the police precinct where you were parked.

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Borough-Block-Lot (BBL) Lookup · NYC311

Posted: (52 years ago) Borough-Block-Lot (BBL) or parcel numbers identify the location of buildings or properties. You may need this number when paying property taxes or completing certain tax or Department of Finance applications. Look up the borough-block-lot number for a specific address. …

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City Cleanup Corps · NYC311 - New York City

Posted: (52 years ago) The City Cleanup Corps (NYC CCC) is hiring thousands of New Yorkers to beautify public spaces and parks. CCC workers will: Clean sidewalks. Remove graffiti. Create community murals. Tend to community gardens. Work with community organizations to clean their neighborhoods. Pay is $15 an hour.

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Speed Reducer Request · NYC311

Posted: (52 years ago) A speed hump is a raised portion of the street surface that is slightly longer than an average automobile and spans the width of the street. A speed bump, usually 12 inches wide and between three and six inches high, forces vehicles to travel as slow as 15 mph on …

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Home Repair Assistance for Seniors · NYC311

Posted: (52 years ago) Examples of the types of repairs that are not provided include: Major renovations and ramps; Installation of air conditioners, ceiling fans, doors, or toilets

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Fire Hydrant Complaint · NYC311

Posted: (52 years ago) Report a missing valve box cover. The Department of Environmental Protection (DEP) has declared a Fire Hydrant Emergency (FHE) and is dispatching crews throughout the City to shut open fire hydrants as quickly as possible, once reports are received. During FHE, reports of hydrant misuse are not accepted. You can report a hydrant running or leaking.

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Cooling Centers - NYC311

Posted: (52 years ago) Cooling center facilities are managed by New York City Agency partners, who determine each site's hours of operation and levels of accessibility. Rules and policies vary by location. Service animals are permitted at all sites. All cooling centers will follow strict social …

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Co-Op or Condo Complaint · NYC311

Posted: (52 years ago) The Real Estate Finance Bureau has jurisdiction to review complaints regarding wrongdoing by offerors of real estate securities, including developers or sponsors of condominiums, cooperatives, homeowners’ associations and timeshares.

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Public Assistance or Welfare · NYC311

Posted: (52 years ago) Public Assistance clients can get case status information, request a budget letter, and request changes to certain information on their case online or by phone. You can call HRA to request a budget letter or to request changes to your case. Staff is available through the …

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One Shot Deal · NYC311

Posted: (52 years ago) The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come in person to HRA offices. You can use the ACCESS HRA website or the ACCESS HRA Mobile App from anywhere and at any time to submit requests to HRA. You can also submit documents using the Document Upload feature on the ACCESS HRA Mobile App.

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Elevator or Escalator Complaint · NYC311

Posted: (52 years ago) Tenants are also asked to wear masks during any inspection. You can make a complaint about a maintenance problem inside a residential building elevator, including: Dirty or unsanitary conditions. Broken glass or mirrors. Broken light fixtures. Before filing a complaint, you should try to resolve the issue with your landlord, managing agent, or ...

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Boiler Complaint · NYC311

Posted: (52 years ago) Boilers in six or more unit dwellings or commercial space must be inspected every year. The Department of Buildings does not take complaints for no heat or hot water for residential buildings. Include in your report, if possible: If the building is a private house or an apartment, mixed use, or commercial building.

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Look Up Service Requests · NYC311

Posted: (52 years ago) See Service Requests on a Map. Search by location, date, or topic to see Service Requests that are open or were closed within the last five days.

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Water Shutdowns - NYC311

Posted: (52 years ago) You can get information about scheduled water main shutdowns and large water disruptions. The Department of Environmental Protection (DEP) usually notifies residents before water shutoffs by posting signs in the affected building or street. Shutoffs usually start around 8 AM and end by 6 PM but can go later in some cases.

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Immigrant Assistance · NYC311

Posted: (52 years ago) For information about available services and resources for immigrant communities during the COVID-19 pandemic, including the Immigrant Emergency Relief program, visit the Coronavirus (COVID-19) Resources and Support page.

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Commercial Driving Training · NYC311

Posted: (52 years ago) Commercial Driving Training. Commercial Driving is a free training program that helps unemployed New Yorkers pass the New York State Commercial Driving License (CDL) road test and work as a commercial driver. The training consists of one week of full-time classroom instruction and an additional 40 hours of behind-the-wheel training.

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Vendor Complaint - NYC311

Posted: (52 years ago) Online. Learn how to file a complaint for a business outside of NYC. By Phone. Agency: Nassau County Consumer Affairs. Phone Number: (516) 571-2449. Business Hours: Monday - Friday: 9 AM - 5 PM. Agency: Suffolk County Consumer Affairs. Phone Number: (631) 231-2400. Business Hours: Monday - Friday: 9 AM - 5 PM.

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Emergency Broadband Benefit · NYC311

Posted: (52 years ago) Emergency Broadband Benefit. The Emergency Broadband Benefit is a Federal Communications Commission (FCC) program to help families and households struggling to afford internet service during the COVID-19 pandemic. The benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month ...

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Tree Pruning · NYC311

Posted: (52 years ago) Learn more about the Department of Parks and Recreation's tree pruning cycle. You can request that DPR prune a street tree if the branches are: Dead or damaged. Blocking streetlights, traffic signs, or signals. Blocking a street or sidewalk. Causing damage to property. Hitting power or phone lines. The City is not responsible for any tree that ...

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NYC Business Quick Start · NYC311

Posted: (52 years ago) NYC Business Quick Start is a new interagency initiative led by the Department of Small Business Services (SBS) to cut red tape and position NYC as the most business-friendly large city in which to open or reopen a business.

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Get the Good Stuff · NYC311 - New York City

Posted: (52 years ago) Get the Good Stuff is an electronic nutrition incentive program that includes frozen, canned and dried fruits, vegetables and beans. For every one dollar spent in SNAP (food stamps) benefit, at participating supermarkets, on eligible fresh, frozen, canned and dried fruits, vegetables and beans, shoppers get one dollar added to a program loyalty card to spend on eligible foods on their next ...

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Unwanted Pet - NYC311

Posted: (52 years ago) Adoptions are still available. You can get more information online or by calling (212) 788-4000. Visit the Animal Care Centers of NYC website. Animal Care Centers of NYC will accept pets, including dogs, cats, rabbits, and other animals kept as pets, at Care Centers for a fee. They will not pick up unwanted pets from the homes of pet owners.

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Homeless Shelter Aftercare · NYC311

Posted: (52 years ago) Homeless Shelter Aftercare. If you previously lived in a homeless shelter, you are encouraged to attend a HomeBase information session about aftercare support services and resources for tenants. At the workshop, you will get help to plan to keep your permanent housing. You can attend an information session if you left a homeless shelter through ...

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Identity Theft - NYC311

Posted: (52 years ago) You can learn how to prevent and respond to identity theft. Online. Get identity theft prevention tips for consumers. Get identity theft prevention tips for businesses.

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Litter Basket Request · NYC311

Posted: (52 years ago) You can request a litter basket in a new location within a commercial and mixed-use zone. Requests for replacement baskets are also accepted. The Department of Sanitation responds to this type of request within five business days. Requests for a public litter basket in a residential area are not accepted. Call 311 to request a litter basket. We ...

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Child Care Permit and Operation · NYC311

Posted: (52 years ago) Child care centers must follow strict safety guidelines including: Children over the age of two and staff who are not fully vaccinated must wear face coverings except when eating, drinking, showering, swimming, or sleeping. The Department of Health will inspect programs to verify compliance. Get health and safety guidelines for child care centers.

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Assisted Living Facility or Adult Home Complaint · NYC311

Posted: (52 years ago) Online. Learn more about making an assisted living facility or adult home complaint. By Phone. Agency: New York State Department of Health. Division: Assisted Living Facilities and Adult Homes. Phone Number: (866) 893-6772.

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Construction Site Sign Requirements · NYC311

Posted: (52 years ago) Construction site signs must include property owner and general contractor contact information. Major construction site signs must also include phone numbers for 311, as well as the Building Enforcement Safety Team, (212) 393-2404. Demolition project signs must include contact information for the demolition contractor and 311.

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Vehicle Accident - NYC311

Posted: (52 years ago) Call 911. Call 911 to report a vehicle accident that just occurred if: Any person is injured or killed. A domestic animal is injured or killed. A parked vehicle, or any other property is damaged, and the owner cannot be located. A vehicle needs to be towed.

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Mattress or Box Spring Disposal · NYC311

Posted: (52 years ago) Disposal Guidelines. You must seal any mattress or box spring in a plastic bag before you put it out with regular trash for bulk collection. This rule will help prevent the spread of bed bugs. If you do not dispose of mattresses or box springs properly, they will not be collected, and you may receive a $100 fine.

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Marriage Officiant Registration · NYC311

Posted: (52 years ago) Marriage officiant registration takes place on Mondays, Wednesdays, and Fridays from 9 AM to 1 PM and from 2 PM to 3:30 PM. You can also begin the registration process by applying online. However, the application must be completed in person at the Manhattan Office of …

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Curb Complaint - NYC311

Posted: (52 years ago) To report a problem with a metal curb piece next to a catch basin, go to the Catch Basin Complaint page. The Department of Transportation (DOT) will inspect the condition of the curb and sidewalk at the location. If a sidewalk is found to be defective, the property owner will be notified. If a curb is missing or damaged, the City may repair or ...

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Outdoor Dining Complaint · NYC311

Posted: (52 years ago) The Department of Transportation (DOT) is proactively inspecting restaurants participating in the Open Restaurants Program. You can report an outdoor dining area that is: Abandoned. Blocking sidewalks or streets. Blocking neighboring building entrances. Lacking required barriers, ramps, or platforms. Lacking ramps that cover electrical wiring ...

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Catch Basin Complaint · NYC311

Posted: (52 years ago) Catch Basin or Sewer Odor. You can report a problem with a catch basin. Catch basins, commonly referred to as storm drains or sewer grates, are located on street and highway curbs. They collect storm water. You may sometimes see steam rising from catch basins. This is …

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· NYC311

Posted: (52 years ago) Most browsers include functionality to let you increase or decrease the text on a web page. For example, to increase text size using: Chrome. In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > +. Firefox. In the View menu, select Zoom. View …

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Lost or Seized Pet · NYC311 - New York City

Posted: (52 years ago) Services are provided by appointment only. You can get more information online or by calling (212) 788-4000. Visit the Animal Care Centers of NYC website. Animal Care Centers of NYC (ACC) recommends that all pet owners visit their local animal care center to check for their lost pets. You can also go online to see photos and descriptions of ...

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City Council Member Complaint · NYC311

  New York, NY

Posted: (52 years ago) You can submit written complaints about a City Council Member by mail to: The New York City Council. General Counsel. 250 Broadway, 15th Floor. New York, NY 10007. Attn: Jason Adolfo Otaño. —. Clear lookup field. Launch lookup modal.

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CFC and Freon Removal · NYC311 - New York City

Posted: (52 years ago) Step 4: On the appointment day, DSNY will remove the CFC and tag the appliance. The tag has a six-digit number so that collection workers can verify that it is ready for pick-up. Step 5: DSNY collection workers will pick up the tagged items on your next recycling day. Schedule a CFC removal appointment. Add Items to a Scheduled Appointment.

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Power of Attorney · NYC311

Posted: (52 years ago) The Department of Finance (DOF) requires a Power of Attorney (POA) if someone, such as a lawyer or accountant, is seeking information or filing something on behalf of a business or other entity. A POA is also required if you want to grant someone else the authorization to request copies of filed business tax returns or discuss a case with DOF.

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Paternity Test - NYC311

Posted: (52 years ago) Paternity Test. The Human Resources Administration offers low-cost DNA testing for parents seeking to determine the correct parenthood of their child. The cost is $45 per person. You will be referred to a state-certified laboratory. A swab is used to take DNA samples from inside the cheeks of the baby and both parents; the test is quick and ...

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Rent Increases · NYC311

Posted: (52 years ago) 1.5% for the remaining 6 months of the lease. For a two-year lease commencing on or after October 1, 2021 and on or before September 30, 2022: 2.5%. Effective June 14, 2019 any tenant who is paying a preferential rent must be offered, for the rest of their tenancy, a lease renewal with a guideline increase that is based on the preferential rent.

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Special Waste Disposal · NYC311

Posted: (52 years ago) Special Waste Sites reopen on July 10, 2021. Residents should not illegally dump waste. Do not illegally dump items at these locations. Visit nyc.gov/dropspecialwaste for more information. SAFE Disposal Events resume in the fall. Visit nyc.gov/safeevents for more information. DSNY Garages are not accepting tires for disposal.

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Noise from Alarm · NYC311 - New York City

Posted: (52 years ago) Noise from Alarm. Call 911 to report an alarm going off right now. You can report a car, house, or other alarm that goes off too often or for too long. You should provide as much detail as possible about when the alarm goes off, what causes it, and in the case of a car …

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Cooking Oil and Grease Disposal · NYC311

Posted: (52 years ago) Residential Cooking Oil and Grease. When cooking grease, wipes, and other items get flushed down drains or toilets, they can clog residential sewer pipes. Even items that are labeled "flushable" may not clear pipes or break down in the sewer system or a wastewater treatment plant. This mix of personal hygiene products and grease can create ...

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