Memberships - General Questions – 24GO Support
Your annual renewal payment is due on or before your renewal anniversary date. If payment in full is not received by your due date, your membership will automatically terminate.
Actived: Thursday Jan 1, 1970
Miscellaneous – 24GO Support
Posted: (52 years ago) My school needs new athletic equipment, but it's not in the budget. Does 24 Hour Fitness donate used equipment to schools? As part of our continuing commitment to supporting high school athletic programs, 24 Hour Fitness routinely donates commercial-quality equipment to …
Memberships - New Members – 24GO Support
Posted: (52 years ago) Is there more than one club type? 24 Hour Fitness has four club types: Active/Express/FitLite, Sport, Super-Sport and Ultra-Sport. Each club type offers different amenities; exact amenities offered may vary from location to location.
Memberships - Upgrading – 24GO Support
Posted: (52 years ago) What kinds of membership upgrades are available online? We offer a few different options for upgrading your membership online: Monthly Payment Memberships can be upgraded to an All-Club Sport, Super-Sport or Ultra-Sport level membership.
How do I Cancel My Membership – 24GO Support
Posted: (52 years ago) How can I cancel my membership? Cancellation within 3-5 days of initial purchase: You are entitled to a 3 day (5 days in CA and HI) cooling off period, meaning that if you notify 24 Hour Fitness within 3 days of your initial purchase (5 days in CA and HI), you will receive a full refund.
What is 24GO? – 24GO Support
Posted: (52 years ago) 24GO is a digital fitness experience that seeks to help you reach your health, fitness and lifestyle goals by suggesting in-the-moment, intelligent and actionable solutions for what to do, plan or learn - whenever, wherever, and whatever your goal.
How Do I Freeze My Membership – 24GO Support
Posted: (52 years ago) MEMBERSHIP FREEZE POLICY. Qualification and Notice Requirements: 24 Hour will only freeze your membership if you are in good standing, you have all initiation fees paid, you are current on your monthly dues, you provide at least ten days’ notice for a freeze request to allow 24 Hour to process your request, and you qualify for one of the three categories below:
When should I tap on Touch-Free Club Check-In? – 24GO Support
Posted: (52 years ago) Jul 22, 2020 · This button will always be available on the GO Screen, but should only be used when you’re at the club. If you’re at a club with a QR code reader, tapping the button pulls up a time-limited QR code that will expire if not used right away.
Q: Can I walk into the club without a reservation? – 24GO ...
Posted: (52 years ago) Jun 03, 2020 · Bradley you’re a real tool. First of all a pandemic just means global which is a meaningless term in this age. Secondly, I happen to feel the gym has an obligation to honor their contract as a necessary public service.
Q: How often can reservations be made? – 24GO Support
Posted: (52 years ago) Jun 15, 2020 · A: You can reserve one slot per calendar day. Slots for the following day open up at 12:01 a.m.local time on the current day (e.g., on Monday at 12:01 a.m., slots for Tuesday will be availablefor r...
Q: Where can I see my upcoming reservation(s)? – 24GO Support
Posted: (52 years ago) A: Any club reservation(s) that are booked in 24GO will be displayed on your GO screen(app home screen). You will also receive a confirmation email with all the details of yourreservation after you...
Q: Can I hold more than one reservation at a time? – 24GO ...
Posted: (52 years ago) A: You can hold more than one reservation at a time, but you can only hold one reservation forany calendar day. Individual reservations must be booked separately in 24GO (i.e., you cannotbook two r...
Do I need the latest version of 24GO? – 24GO Support
Posted: (52 years ago) This feature should work on iOS version 1.22 and later and the latest version of the Android app (1.23.4 or above). We strongly recommend that members on Android devices install the latest version of 24GO to get the best performance.
Q: What if I didn’t register for 24GO using my club check ...
Posted: (52 years ago) A: You can sync 24GO to your 24 Hour Fitness membership account by following these instructions: 1) Tap on the Dashboard icon (figure inside circle - top right of screen).2) Tap on the blue gear i...
Does 24GO have at-home workouts? – 24GO Support
Posted: (52 years ago) Yes. 24GO includes a variety of workouts that can be done at home either with your own equipment or using no equipment at all. These workouts are primarily video workouts where you would follow along with the trainer throughout the workout, but you can choose the format you prefer.
Some clubs are very close together. What happens if the ...
Posted: (52 years ago) The location services will determine the closest club and ask you to confirm you’re checking into that club. In the rare event that this is the wrong club, you will have the ability to tap “This is the wrong club” and check-in via the fingerprint reader and keypad or by asking a …