Support.24go.co

Memberships - General Questions – 24GO Support

Your annual renewal payment is due on or before your renewal anniversary date. If payment in full is not received by your due date, your membership will automatically terminate.

Actived: Thursday Jan 1, 1970

Detail: https://support.24go.co/hc/en-us/articles/360008386652-Memberships-General-Questions

Miscellaneous – 24GO Support

Posted: (52 years ago) My school needs new athletic equipment, but it's not in the budget. Does 24 Hour Fitness donate used equipment to schools? As part of our continuing commitment to supporting high school athletic programs, 24 Hour Fitness routinely donates commercial-quality equipment to …

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Memberships - New Members – 24GO Support

Posted: (52 years ago) Is there more than one club type? 24 Hour Fitness has four club types: Active/Express/FitLite, Sport, Super-Sport and Ultra-Sport. Each club type offers different amenities; exact amenities offered may vary from location to location.

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Q: How do I make a workout reservation? – 24GO Support

Posted: (52 years ago) A: Download the 24GO app to your mobile device from the App Store or Google Play, then: Open the 24GO app and create an account using your check-in code …

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24GO Support

Posted: (52 years ago) 24GO Plus. Workout Reservations FAQ's. 24GO TV™️ Workout Channel. Touch-Free Club Check-in FAQ's. 24GO FAQ's. 24 Hour Fitness FAQ's. Product Announcements

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Q: How long is each reservation? – 24GO Support

Posted: (52 years ago) Jun 06, 2020  · A: Reservations are typically 90 minutes. You will be asked to exit the club at the end of your 90-minuteslot.

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What is my 10 Digit Check-in Code? – 24GO Support

Posted: (52 years ago) Your 10 Digit Check-in Code is usually your phone number (area code + number). If you need assistance in determining your 10 Digit Check-in Code is please contact us at [email protected]

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Memberships - Upgrading – 24GO Support

Posted: (52 years ago) What kinds of membership upgrades are available online? We offer a few different options for upgrading your membership online: Monthly Payment Memberships can be upgraded to an All-Club Sport, Super-Sport or Ultra-Sport level membership.

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How do I Cancel My Membership – 24GO Support

Posted: (52 years ago) How can I cancel my membership? Cancellation within 3-5 days of initial purchase: You are entitled to a 3 day (5 days in CA and HI) cooling off period, meaning that if you notify 24 Hour Fitness within 3 days of your initial purchase (5 days in CA and HI), you will receive a full refund.

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What is Touch-Free Club Check-In? – 24GO Support

Posted: (52 years ago) Touch-Free Club Check-In allows 24 Hour Fitness members to check-in to their club by using the 24GO app. Simply open 24GO and tap “Check Into Club” on the GO Screen. You will either be shown a time...

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What is 24GO? – 24GO Support

Posted: (52 years ago) 24GO is a digital fitness experience that seeks to help you reach your health, fitness and lifestyle goals by suggesting in-the-moment, intelligent and actionable solutions for what to do, plan or learn - whenever, wherever, and whatever your goal.

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How Do I Freeze My Membership – 24GO Support

Posted: (52 years ago) MEMBERSHIP FREEZE POLICY. Qualification and Notice Requirements: 24 Hour will only freeze your membership if you are in good standing, you have all initiation fees paid, you are current on your monthly dues, you provide at least ten days’ notice for a freeze request to allow 24 Hour to process your request, and you qualify for one of the three categories below:

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What is 24GO Plus™? – 24GO Support

Posted: (52 years ago) A: 24GO Plus™ is a digital subscription that gives users unlimited access to a curated collection of premium workouts via the 24GO® app.

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What if my date of birth and check-in code doesn’t work ...

Posted: (52 years ago) Ask a 24 Hour Fitness Team Member to verify that the date of birth and check-in code you’re using is the same as what’s in your 24 Hour Fitness account. If it is and you’re still having a problem, ...

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24 Hour Fitness FAQ's – 24GO Support

Posted: (52 years ago) 24GO Support; 24 Hour Fitness FAQ's 24 Hour Fitness FAQ's. Club Membership Information. Memberships - General Questions

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When should I tap on Touch-Free Club Check-In? – 24GO Support

Posted: (52 years ago) Jul 22, 2020  · This button will always be available on the GO Screen, but should only be used when you’re at the club. If you’re at a club with a QR code reader, tapping the button pulls up a time-limited QR code that will expire if not used right away.

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Club Membership Information – 24GO Support

Posted: (52 years ago) Club Membership Information Follow New articles New articles and comments. Memberships - General Questions; Memberships - New Members

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Q: What hours will the clubs be open for ... - 24GO Support

Posted: (52 years ago) A: Most reopened 24 Hour Fitness clubs will be open from 5 a.m. to 9 p.m. daily. The first reservationslot will start promptly at 5 a.m

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Q: Can I bring friends or guests to the club? – 24GO Support

Posted: (52 years ago) Burbank: PLEASE ADD MORE EQUIPMENT! I HATE WAITING 20 minutes because people are too afraid of sharing equipment! BACK ROW MACHINE. LEG PRESS.

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Q: What if my date of birth and check-in code doesn’t work ...

Posted: (52 years ago) A: Verify that your date of birth and check-in code are associated with an active 24 Hour Fitnessmembership. If you still receive an error, email 24GO Support at [email protected] is n...

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Q: Can I walk into the club without a reservation? – 24GO ...

Posted: (52 years ago) Jun 03, 2020  · Bradley you’re a real tool. First of all a pandemic just means global which is a meaningless term in this age. Secondly, I happen to feel the gym has an obligation to honor their contract as a necessary public service.

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24GO Plus – 24GO Support

Posted: (52 years ago) 24GO Plus FAQ's. What is 24GO Plus™? What’s included in 24GO Plus™? How do I sign up for 24GO Plus™? How can I cancel my 24GO Plus™ subscription?

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What do I need to do to use this feature? – 24GO Support

Posted: (52 years ago) Install 24GO, register an account using your date of birth and check-in code, complete a profile and then tap “Check Into Club” from the GO Screen. If this is your first time using this feature, yo...

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Q: How often can reservations be made? – 24GO Support

Posted: (52 years ago) Jun 15, 2020  · A: You can reserve one slot per calendar day. Slots for the following day open up at 12:01 a.m.local time on the current day (e.g., on Monday at 12:01 a.m., slots for Tuesday will be availablefor r...

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How do I screencast a streaming video workout to my smart ...

Posted: (52 years ago) You can play the streaming video workouts on your Apple TV using Apple Play or from your Android Phone using Chromecast. Here's instructions: Apple device (iPhone, iPad) to Apple TV or AirPlay 2 -...

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24GO FAQ's – 24GO Support

Posted: (52 years ago) Syncing 24GO to a 24 Hour Fitness Account. How do I sync 24GO to my 24 Hour Fitness Account? Syncing 24GO to your Apple Watch. Q: How do I sync 24GO to my Apple Watch?

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Reservation System FAQ's – 24GO Support

Posted: (52 years ago) Reservation System FAQ's Follow New articles New articles and comments. Q: Where can I get help using the 24GO app? Q: What hours will the clubs be open for reservations?

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Q: Can I reserve a spot in a studio class? – 24GO Support

Posted: (52 years ago) A: No. Even if you add a class to your 24GO calendar, it does not reserve a spot in the class. You shouldmake a workout reservation for the date and time of the class, and show up promptly for your...

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Touch-Free Club Check-in FAQ's – 24GO Support

Posted: (52 years ago) Touch-Free Club Check-in. What is Touch-Free Club Check-In? Who can use this feature? What do I need to do to use this feature? What if I don’t have 24GO installed on my phone?

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What if I didn’t register my 24GO account using my check ...

Posted: (52 years ago) Simply press the “Touch-Free Club Check-in” button and 24GO will prompt you to enter any missing information. If you don’t have a 10-digit check-in code, ask a 24 Hour Fitness Team Member to set yo...

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Q: Where can I see my upcoming reservation(s)? – 24GO Support

Posted: (52 years ago) A: Any club reservation(s) that are booked in 24GO will be displayed on your GO screen(app home screen). You will also receive a confirmation email with all the details of yourreservation after you...

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Q: Can I hold more than one reservation at a time? – 24GO ...

Posted: (52 years ago) A: You can hold more than one reservation at a time, but you can only hold one reservation forany calendar day. Individual reservations must be booked separately in 24GO (i.e., you cannotbook two r...

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Is 24GO free? – 24GO Support

Posted: (52 years ago) Yes, 24GO is free to download and use for everyone. You can add the 24GO Audio Coaching Subscription to get access to 150+ Treadmill, Elliptical, Outdoor …

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Q: What if I don’t have a current version of the app ...

Posted: (52 years ago) A: This feature should work on iOS version 1.22 and later and the latest version of the Androidapp (1.23.4 or above). We strongly recommend that members install the latest version of the appto get ...

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What if I don’t have 24GO installed on my phone? – 24GO ...

Posted: (52 years ago) Open the App Store (Apple) or Google Play (Android) on your phone, search for 24GO, then install the app - it’s free.

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Do I need the latest version of 24GO? – 24GO Support

Posted: (52 years ago) This feature should work on iOS version 1.22 and later and the latest version of the Android app (1.23.4 or above). We strongly recommend that members on Android devices install the latest version of 24GO to get the best performance.

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Q: Where can I get help using the 24GO app? – 24GO Support

Posted: (52 years ago) A: You can contact 24GO Support at [email protected]

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Q: What if I didn’t register for 24GO using my club check ...

Posted: (52 years ago) A: You can sync 24GO to your 24 Hour Fitness membership account by following these instructions: 1) Tap on the Dashboard icon (figure inside circle - top right of screen).2) Tap on the blue gear i...

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Can 24GO help me determine how long my drive to the club ...

Posted: (52 years ago) Drive Time Instructions. 24GO automatically supports “drive time” when you sync 24GO to your preferred calendar application on your device and your preferred calendar is connected to …

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Q: How do I cancel a reservation? – 24GO Support

Posted: (52 years ago) A: Open the 24GO app. Your upcoming reservation will be displayed on the GO screen.From there, click “Manage” then tap “Cancel”.

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Q: What clubs can I make reservations for? – 24GO Support

Posted: (52 years ago) A: Currently members can make a reservation at any open club, regardless of yourmembership level.

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Does 24GO have at-home workouts? – 24GO Support

Posted: (52 years ago) Yes. 24GO includes a variety of workouts that can be done at home either with your own equipment or using no equipment at all. These workouts are primarily video workouts where you would follow along with the trainer throughout the workout, but you can choose the format you prefer.

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How can I access 24GO TV™️ Workout Channel from my Apple ...

Posted: (52 years ago) 1) Open 24GO.2) On the GO tab, tap on 24GO Live. 3) Tap on the Play icon on the 24GO TV™️ Workout Channel screen. 4) Tap on the Play icon on the …

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Q: Can a team member book a reservation for me? – 24GO Support

Posted: (52 years ago) A: Yes, if you are having trouble making a reservation through the app or simply prefer not todownload 24GO, you can ask a team member to reserve a spot for you at the club.

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Q: Do reservations need to be cancelled by a particular ...

Posted: (52 years ago) A: We ask that you cancel at least one hour before your scheduled time so that we can offerthe space to another member.

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Q: If I schedule a personal training session, do I still ...

Posted: (52 years ago) No. If you have scheduled a personal training session, simply let the front desk know when you arrivefor your session. We will hold a space for you.

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Q: What happens if I am late for my reserved time slot ...

Posted: (52 years ago) A: Unless you cancel, we will hold your reservation for the entire reserved time slot. You canshow up at any point, but it will end at the original end time (e.g., if the reservation is from10:00 a...

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Can I use the 24GO platform on multiple devices? – 24GO ...

Posted: (52 years ago) Yes, you can use 24GO on more than one device using your same login. Compatible PlatformsiPhone, iPad and iPod touch - requires iOS 10.0 or later.Android phone or tablet - requires 4.4 and up.

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Q: How do I sync 24GO to my Apple Watch? – 24GO Support

Posted: (52 years ago) Sep 21, 2020  · A: Here's how to sync 24GO to your Apple Watch: Enable bluetooth on your phone. Ensure 24GO is installed on your Apple Watch. Note: This should happen automatically, but …

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Some clubs are very close together. What happens if the ...

Posted: (52 years ago) The location services will determine the closest club and ask you to confirm you’re checking into that club. In the rare event that this is the wrong club, you will have the ability to tap “This is the wrong club” and check-in via the fingerprint reader and keypad or by asking a …

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